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Shipping Policy for MuscleSupps

Last Updated: August 10, 2025

At MuscleSupps, we strive to provide a seamless shopping experience, including efficient and reliable shipping services. This policy outlines our shipping practices and procedures.

Order Processing

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Business days are Monday through Friday, excluding public holidays.
  • We will notify you via email once your order has been processed and shipped.

Shipping Methods and Timeframes

Standard Shipping

  • Delivery within 3-5 business days
  • Available for most locations in India

Express Shipping

  • Delivery within 1-2 business days
  • Available for select metro cities

International Shipping

  • Delivery timeframes vary by destination
  • Subject to customs clearance in the destination country

Shipping Costs

  • Shipping costs are calculated based on the order weight, dimensions, and delivery location.
  • Free shipping is available on orders above ₹1999 for domestic deliveries.
  • International shipping costs are calculated at checkout.

Tracking Your Order

  • A tracking number will be provided via email once your order is shipped.
  • You can track your order on our website using your order number and email address.

Delivery

  • Deliveries are made Monday through Saturday, excluding public holidays.
  • A signature may be required upon delivery for high-value items.
  • If you're not available to receive the package, our courier partner may leave a notice and attempt redelivery.

International Orders

  • International customers are responsible for any customs duties, taxes, and import fees.
  • MuscleSupps is not responsible for any delays due to customs processing.

Shipping Restrictions

  • We do not ship to P.O. boxes.
  • Certain products may have shipping restrictions to specific countries due to local regulations.

Lost or Damaged Packages

  • In the rare event that your package is lost or damaged during transit, please contact our customer support within 48 hours of the expected delivery date.
  • We will work with our shipping partners to locate the package or process a replacement/refund as appropriate.

Address Changes

  • To change your shipping address after placing an order, please contact our customer support immediately.
  • We cannot guarantee address changes once the order has been processed for shipping.

Delivery Delays

  • While we strive to meet our estimated delivery timeframes, delays may occur due to unforeseen circumstances (weather, transportation issues, etc.).
  • We will keep you informed of any significant delays affecting your order.

Contact Us

For any questions or concerns regarding our shipping policy, please contact our customer support team:

Email: mmusclesuppsonline@gmail.com
Hours: Monday to Friday, 9:00 AM to 6:00 PM IST

By placing an order with MuscleSupps, you agree to the terms outlined in this Shipping Policy.